The Business Development Manager for MICE (Meetings, Incentives, Conferences, and Exhibitions) and groups is pivotal in identifying, nurturing, and converting potential leads into successful events. This role demands a proactive approach in cultivating relationships with corporate clients, event planners, and individuals seeking exceptional venues. You will leverage market insights, exceptional communication skills, and a strategic mindset to expand the organisation's footprint in the MICE market.

• Implement an effective lead management system, with prompt, professional follow-up on all enquiries, received through the website, third-party platforms, and other channels to optimise conversion rates.
• Maintain and update Salesforce for accurate pipeline management.
• Prepare accurate quotes and negotiate contracts to secure business, ensuring compliance with resort policies. 
• Establish and grow relationships with agencies, corporate clients and event planners through networking and industry events.   
• Conduct market research and monitor consumer trends to shape effective sales and marketing campaigns. .
• Monitor performance of sales initiatives and adjust strategies to meet targets.
• Liaise closely with internal departments (e.g., event planning, Food & Beverage, Front Office) to guarantee seamless execution of events.