Join the vibrant Food & Beverage team at Daydream Island Resort, where every shift offers the opportunity to create memorable dining experiences in one of Australia’s most spectacular island destinations. As a part-time Food & Beverage Attendant, you will bring warmth, energy and attentive service to our guests, helping them enjoy exceptional food, refreshing drinks and genuine island hospitality. Whether serving guests in our restaurants, bars or event spaces, you will play an important role in delivering the relaxed yet polished experience Daydream Island is known for. If you enjoy working in a fast-paced, guest-focused environment and are ready to be part of a passionate resort team surrounded by the beauty of the Whitsundays, this could be your perfect next opportunity.
Job Description
Daydream Island Resort is seeking a friendly, energetic and service-focused Food & Beverage Attendant to join our Food & Beverage team on a part-time basis. Based on beautiful Daydream Island, this role is responsible for delivering welcoming, efficient and memorable dining experiences for guests across the resort’s food and beverage outlets.
The successful candidate will take pride in providing attentive service, maintaining high presentation and hygiene standards, and working collaboratively with colleagues to ensure smooth daily operations. This role requires flexibility to work across varying shifts, including weekends, public holidays and evenings.
Key responsibilities include:
Provide warm, professional and personalised food and beverage service to resort guests.
Greet guests, present menus, explain food and beverage offerings, and make suitable recommendations.
Take accurate food and beverage orders and communicate requirements clearly with kitchen and bar teams.
Serve meals and beverages promptly, ensuring presentation, quality and guest satisfaction are consistently maintained.
Prepare and set up dining areas, including tables, service stations, buffet areas and beverage stations.
Clear, clean and reset tables efficiently while maintaining a neat and inviting outlet environment.
Process guest payments and operate point-of-sale systems accurately in accordance with resort procedures.
Assist with the preparation and service of functions, events, conferences and special dining experiences as required.
Maintain a sound knowledge of menu items, ingredients, dietary requirements, allergens and beverage selections.
Respond promptly and courteously to guest enquiries, requests and concerns, escalating matters when appropriate.
Follow all food safety, hygiene, responsible service of alcohol, workplace health and safety, and resort policies.
Assist with stock rotation, replenishment and general cleanliness of food and beverage service areas.
Work collaboratively with team members and other resort departments to deliver a seamless guest experience.
About you:
Previous experience in a food and beverage, hospitality or customer service role is highly regarded.
Excellent communication skills and a genuine passion for providing outstanding guest service.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
A positive, reliable and professional approach, with the ability to work effectively as part of a team.
Flexibility to work a rotating roster, including weekends, evenings and public holidays.
Responsible Service of Alcohol certification, or the ability to obtain it, is desirable.
Desired Skills and Experience
Previous experience in a food and beverage, hospitality, restaurant, bar or resort environment is desirable.
Demonstrated ability to deliver friendly, professional and attentive customer service in a fast-paced setting.
Sound knowledge of food and beverage service standards, including table service, buffet service and bar operations.
Responsible Service of Alcohol (RSA) certification, or the ability to obtain one prior to commencement.
Ability to confidently process orders, operate point-of-sale systems and handle cash and electronic payments accurately.
Strong communication and interpersonal skills, with the ability to engage positively with guests and team members from diverse backgrounds.
Ability to work effectively as part of a team while also managing tasks independently.
High attention to detail and a commitment to maintaining cleanliness, hygiene and food safety standards.
Flexibility to work a rotating roster, including weekends, public holidays, early mornings and evenings.
Well-presented, reliable and professional, with a positive attitude and genuine passion for hospitality.
Ability to remain calm, organised and efficient during busy service periods.
Physical capability to stand for extended periods and undertake duties including carrying trays, clearing tables and restocking service areas.
